Templates we use ourselves
The working documents behind our engagements. Free to use and adapt; no signup required. Ask and we will send the editable file.
Exception log (one page)
The reporting template we build for logistics clients. Deliberately short enough that it gets completed during the shift rather than afterwards.
- Date, reference, category, severity
- Immediate action taken and by whom
- Root cause and follow-up owner
Supplier register
A single-sheet register covering terms, notice windows and renewal dates. Includes a named-owner column, which is the part most registers omit.
- Supplier, category, named internal owner
- Contract terms and notice period
- Renewal date and review status
SOP quality checklist
Eight questions we ask of every procedure before it ships. Most drafts fail at least three on the first pass.
- Can a first-time reader complete the task unaided?
- Does each step name who does it?
- Is the reason for each decision recorded?
- Is there a named owner and review date?
Time sampling worksheet
The two-week observation sheet behind our operational reviews. Records what people were doing at random intervals rather than what they remember doing.
- Random interval prompts across the working day
- Task category, system used, interruption flag
- Summary tab calculating recoverable capacity
Running a peak retrospective
How to convert last year's peak into a written plan with owners and dates, rather than a set of lessons everyone remembers differently.
- Structured question set for the session
- Converting findings into owned actions
- Checkpoint cadence through the peak period
Deciding whether to buy software
A short decision framework for when a process problem is a systems problem and when it is a documentation problem.
- Five questions before any procurement
- Signals that the fix is documentation, not tooling
- What to map before a vendor demo
How to get them. Email sophia.carter@azkoro.com with the name of the template you want. We send the editable file, usually the same working day. No form, no signup, no sequence of follow-up emails.